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Shipping Policy

At Sovereigns Jewellery,

 

we strive to provide our customers with a hassle-free shopping experience. Here's what you can expect when it comes to shipping. We offer shipping NZ Post

Shipping Rates: Shipping rates are flat rate cost

New Zealand $6.00

Australia $16.00

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Customers can view the shipping cost for their order during checkout. Estimated Delivery Times: We make every effort to ship orders as quickly as possible.

Once an order is placed, it will be processed and shipped within 1-3 business days. Estimated delivery times vary based on the shipping method selected and the destination.  

But we aim to have to parcel delivered by 7-8 working days in New Zealand

And 8-10 Working days to Australia.

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Click in Collect/Store Pickup order will be processed within 1 working day, unless stock is unavailable

Tracking Information: Once an order has shipped, customers will receive an email with tracking information. They can also view the tracking information by logging into their account on our website.

International Shipping: We currently only ship to New Zealand and Australia addresses

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Shipping Holidays: We do not ship on weekends or on New Zealand Public holidays. Orders placed on these days will be processed the following business day.

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Shipping Address: Please ensure that the shipping address is correct before placing an order. We are not responsible for packages that are delivered to an incorrect address due to a customer error.

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If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are always here to help.

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